We are seeking a highly motivated PSP Analyst to join our team. The ideal candidate will have strong experience in PSP (Payment Service Provider) reconciliations and a solid understanding of financial processes within the iGaming industry.
Key Responsibilities:
Daily Reconciliation
- Match transaction data from PSP reports (deposits, withdrawals, refunds, chargebacks) with internal platform records.
- Monitor and reconcile transaction flows across multiple PSPs to ensure accuracy and reliability
- Investigate and resolve discrepancies between PSP and internal systems (e.g., missing funds, duplicate transactions).
Reporting and Analysis
- Prepare daily, weekly, and monthly reconciliation reports for finance and operations teams.
- Maintain accurate documentation and support continuous improvement of reconciliation procedures.
- Highlight anomalies such as high chargeback rates, unusual transaction volumes, or settlement delays.
Coordination with PSPs and Internal Teams
- Liaise with Payment Service Providers to clarify unclear or incorrect settlements.
- Work closely with Finance, Risk, Compliance, and Customer Support teams to resolve transaction disputes or blocked payments.
System and Data Management
- Ensure accurate configuration of MID accounts (Merchant IDs) and PSP mappings in the payment gateway.
- Maintain and optimize automation tools or reconciliation software (e.g., Power BI, Excel, or third-party tools).
Compliance and Audit Support
- Support internal and external audits by providing reconciliation logs, proof of transactions, and settlement documentation.
Nice to have:
- Experience in 3-way reconciliations.
- Familiarity with PSP systems and financial operations in fast-paced environments.
Remuneration is based on experience
Hybrid work environment
5+ years of experience in payments, fintech, or financial operations, with at least 2 years managing PSPs.
Strong understanding of payment infrastructures, card networks, payment gateways, and regulatory requirements.
High attention to detail and a structured, methodical work approach.
Excellent analytical and decision-making skills
Strong Excel skills with the ability to analyze large datasets efficiently
Experience working in fast-paced, high-growth environments.
Strong leadership, communication, and cross-functional collaboration skills.