PayDirection

We’re a team of seasoned payment specialists with over 60 years of combined experience leading payment product departments for Tier 1 operators. After facing the challenges of unreliable PSPs, complex Payment setups, and fragmented integrations firsthand, we set out to build a company that delivers real, practical solutions.

We are seeking a highly motivated PSP Analyst to join our team. The ideal candidate will have strong experience in PSP (Payment Service Provider) reconciliations and a solid understanding of financial processes within the iGaming industry.
Key Responsibilities:
Daily Reconciliation
<ul>
<li>Match transaction data from PSP reports (deposits, withdrawals, refunds, chargebacks) with internal platform records.</li>
<li>Monitor and reconcile transaction flows across multiple PSPs to ensure accuracy and reliability</li>
<li>Investigate and resolve discrepancies between PSP and internal systems (e.g., missing funds, duplicate transactions).</li>
</ul>
Reporting and Analysis
<ul>
<li>Prepare daily, weekly, and monthly reconciliation reports for finance and operations teams.</li>
<li>Maintain accurate documentation and support continuous improvement of reconciliation procedures.</li>
<li>Highlight anomalies such as high chargeback rates, unusual transaction volumes, or settlement delays.</li>
</ul>
Coordination with PSPs and Internal Teams
<ul>
<li>Liaise with Payment Service Providers to clarify unclear or incorrect settlements.</li>
<li>Work closely with Finance, Risk, Compliance, and Customer Support teams to resolve transaction disputes or blocked payments.</li>
</ul>
System and Data Management
<ul>
<li>Ensure accurate configuration of MID accounts (Merchant IDs) and PSP mappings in the payment gateway.</li>
<li>Maintain and optimize automation tools or reconciliation software (e.g., Power BI, Excel, or third-party tools).</li>
</ul>
Compliance and Audit Support
<ul>
<li>Support internal and external audits by providing reconciliation logs, proof of transactions, and settlement documentation.</li>
</ul>
Nice to have:
<ul>
<li>Experience in 3-way reconciliations.</li>
<li>Familiarity with PSP systems and financial operations in fast-paced environments.</li>
</ul>


Remuneration is based on experience Hybrid work environment
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>5+ years of experience in payments, fintech, or financial operations, with at least 2 years managing PSPs.</li><li>Strong understanding of payment infrastructures, card networks, payment gateways, and regulatory requirements.</li><li>High attention to detail and a structured, methodical work approach.</li><li>Excellent analytical and decision-making skills</li><li>Strong Excel skills with the ability to analyze large datasets efficiently</li><li>Experience working in fast-paced, high-growth environments.</li><li>Strong leadership, communication, and cross-functional collaboration skills.</li></ul>

We are seeking a highly motivated PSP Analyst to join our team. The ideal candidate will have strong experience in PSP (Payment Service Provider) reconciliations and a solid understanding of...

PSP Analyst

Join Paydirection, a forward-thinking company in the iGaming industry, known for delivering top-notch technical support and client services. We're expanding our team in Bitola and seeking 4 skilled Technical Support Agents who are ready to grow in a fast-paced, innovative environment.

Position Summary
As part of our team, you’ll play a crucial role in troubleshooting, optimizing, and supporting high-performance online gaming platforms, ensuring smooth and seamless experiences for our clients. At Paydirection, you’ll work alongside experienced professionals, benefit from training, and have the chance to develop within a company that values flexibility, creativity, and continuous improvement.

Key Skills
<ul>
<li>Ability to work under pressure</li>
<li>Creativity and flexibility</li>
<li>Open to learning and training opportunities</li>
</ul>

If you’re ready for an exciting career in technical support, we’d love to hear from you!
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Experience in the iGaming industry is a plus (PIQ knowledge is advantageous)</li><li>Fluency in English</li><li>Proficiency in Microsoft Office</li><li>Ability to work on-site in Bitola</li><li>Willingness to work in rotational shifts</li></ul>

Join Paydirection, a forward-thinking company in the iGaming industry, known for delivering top-notch technical support and client services. We're expanding our team in Bitola and seeking 4 skilled...

Tech Support

As a Finance Analyst within the organization. It involves day-to-day work related to Payment Service Providers for a casino/s, reconciling transactions, calculating fees and preparation of cash flows and settlement reports. Here's a breakdown of the responsibilities and skills required:

Key Responsibilities:
Financial Data: Gather, manage, interpret, and analyze financial information for internal use.
Budgeting and Funding Support: Assist in budgeting processes and managing the company's investment portfolio.
Accounting Procedures: Assist accounting department with accounting procedures and ensure their accuracy and efficiency.
Performance Evaluation: Assess company performance using key financial data and provide insights.
Forecasting and Planning: Make forecasts to aid in business planning and decision-making.
Risk Assessment: Conduct risk assessments and recommend strategies to minimize risks.
Problem Solving and Improvement: Identify issues, suggest improvements, and provide advisory support.
Personnel Supervision: Supervise and guide lower-level accounting personnel.

<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Strong understanding of payment infrastructures, card networks, payment gateways, and regulatory requirements</li><li>Proven track record of negotiating and managing vendor relationships</li><li>Excellent analytical and decision-making skills; proficiency in Excel and analytical tools</li><li>Experience working in fast-paced, high-growth environments</li><li>Strong leadership, communication, and cross-functional collaboration skills</li></ul><h4 style="margin-top: 24px;" class="heading education">Education and Experience</h4><ul class="jobDescList education"><li>Bachelor’s degree in Business, Finance, Economics, or a related field</li></ul>

As a Finance Analyst within the organization. It involves day-to-day work related to Payment Service Providers for a casino/s, reconciling transactions, calculating fees and preparation of cash flows...

Finance Analyst

About SpeedyDD
At SpeedyDD, we’re on a mission to simplify and secure document due diligence for businesses
of all sizes. Our innovative platform provides seamless document management, smart expiry
tracking, and powerful compliance tools—all built with industry-grade security standards.
Trusted by a growing portfolio of clients, we’re scaling fast and looking for driven individuals to
join us on this exciting journey.
Position Overview
We are seeking a talented and driven Product Marketing Manager to join our dynamic team.
The ideal candidate will be responsible for developing and executing go-to-market strategies,
crafting compelling messaging, and ensuring our products resonate with target audiences. You
will play a key role in bridging the gap between product development and customer success,
ultimately driving product adoption and revenue growth.

Key Responsibilities
● Develop and implement comprehensive product marketing strategies that align with
company goals.
● Create compelling product positioning, messaging, and value propositions.
● Collaborate with product, sales, and marketing teams to define target audiences and go-
to-market plans.
● Conduct market research and competitive analysis to identify opportunities and threats.
● Develop sales enablement materials, including product collateral, presentations, and
training resources.
● Plan and execute product launches, campaigns, and promotional activities.
● Monitor and analyze product performance metrics and customer feedback to refine
marketing strategies.
● Manage product-related content and ensure consistent messaging across all channels.
● Engage with customers, partners, and industry influencers to enhance product visibility
and credibility.
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Strong understanding of product lifecycle management and go-to-market strategies.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Proven ability to develop data-driven marketing campaigns.</li><li>Experience with digital marketing tools and platforms.</li><li>Ability to work collaboratively in a fast-paced, innovative environment.</li></ul><h4 style="margin-top: 24px;" class="heading education">Education and Experience</h4><ul class="jobDescList education"><li>Bachelor's degree in Marketing, Business or any related field. MBA is a plus</li></ul>

About SpeedyDD
At SpeedyDD, we’re on a mission to simplify and secure document due diligence for businesses
of all sizes. Our innovative platform provides seamless document management, smart...

Product Marketing Manager

As a Junior Optimization Analyst, you will support the Optimization team in helping clients improve performance and outcomes. You’ll work closely with the Optimization Tech Lead, who will provide guidance, training, and support as you grow into your role.
Responsibilities 
<ul>
<li>Monitor and analyse performance data, providing actionable insights and recommendations to meet key performance indicators (KPIs).</li>
<li>Adopt a data-driven approach to understanding performance, learning how to analyze trends and patterns in payment data to support decisions and recommendations.</li>
<li>Support the team by gathering, organizing, and validating data for analysis and reporting, ensuring accuracy and clarity.</li>
<li>Begin learning the logic and workflows behind PIQ or similar payment orchestration tools, including how they route transactions, handle fallbacks, and apply optimization strategies.</li>
<li>Monitor and analyze performance data, with support from the Tech Lead, to understand key trends and help identify areas for improvement.</li>
<li>Assist in preparing reports, dashboards, and summaries that provide insights into how clients are performing against key metrics.</li>
<li>Support the delivery of a strong service experience by helping track client needs, issues, and feedback that contribute to satisfaction and retention.</li>
<li>Stay updated on relevant industry trends (such as payments, regulations, and tools) to help the team stay informed.</li>
<li>Assist in identifying opportunities for system and process improvements that could benefit scalability, performance, or reliability.</li>
<li>Participate actively in team meetings, training sessions, and workshops, with a focus on continuous learning and skill development.</li>
<li>Collaborate with internal teams (such as Product, Support, and Client Success) to stay aligned on client feedback, product changes, and business goals.</li>
<li>Contribute ideas and feedback from a junior perspective to support ongoing improvements to services and operations.</li>
<li>Be open to new challenges and assist in various projects that contribute to client success.</li>
</ul>
Qualifications 
<ul>
<li>At least 1 year of experience in payments or a similar role, ideally working directly with clients.</li>
<li>1 year of experience in the iGaming industry.</li>
<li>At least 6 months of hands-on experience using PaymentIQ.</li>
<li>Basic understanding of how payment systems and processes work.</li>
<li>Comfortable talking with clients and building strong working relationships.</li>
<li>Clear and confident communicator, both in writing and speaking.</li>
<li>Able to analyze data and use it to support decisions or suggestions.</li>
<li>Well-organized and able to manage multiple tasks or projects.</li>
<li>A positive, proactive attitude with a genuine interest in learning and growing in the payments or iGaming industry.</li>
<li>Willingness to take feedback and use it to improve.</li>
<li>A collaborative mindset – enjoys working with others to solve problems and reach goals.</li>
<li>Curious and self-motivated – seeks to understand the “why” &amp; “how” behind processes and client needs.</li>
<li>Comfortable navigating ambiguity and adapting to new tools or workflows.</li>
</ul>
Why Join PayDirection?
<ul>
<li>Be part of a dynamic and fast-evolving industry.</li>
<li>Work from our base in Malta, with flexibility for hybrid work.</li>
<li>Join a growing company with genuine opportunities for career development and progression.</li>
<li>Collaborate with industry leaders and innovative thinkers in the payments ecosystem.</li>
</ul>

As a Junior Optimization Analyst, you will support the Optimization team in helping clients improve performance and outcomes. You’ll work closely with the Optimization Tech Lead, who will provide...

Job Opportunities!

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